Creative Cloud Software Like Illustrator

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Creative Cloud Update And I

I dont know what to do as there is no option to not update and I need to update some of my apps.

Really frustrating.

We have poor internet but havent had a problem before with the app installs Any ideas Sophie.

Tried to install the new Creative Cloud Desktop app - fail (201) turned the computer off and on Tried again (fail 201) Downloaded the CleanUp tool and the Desktop app is not available in the list to clean up So at the moment I have no Desktop app for CS and dont know what to do to get it back installed Nothing seems to work.

I wish I could speak to an adviser in a more straight forward way to help with this but this forum seems my only option no matter what I click on the support option page, which is frustrating as I want to get it sorted ASAP.

I went through the same steps, and now I have no desktop app for CS, it wont install when I try to install it, and nothing seems to work.

I tried chatting with Adobes support, and they didnt answer any questions and then disconnected with me.

Frustrating as this is for a business and Ive been a customer for years and would appreciate some more support to be able to get the darned thing working as it should.

Error 201 that you are getting occurs when the download is paused and when the server response is poor.

Please make sure you have a stable internet connection when trying to update or download any Adobe app.

Also it would help if you can turn off any anti-virus, system optimizer, internetbrowser security software installed on your machine for the time being.

To troubleshoot this issue, please refer to the following help document: Troubleshoot Adobe Creative Cloud download and install issues I would also recommend you to try downloading the Creative Cloud desktop app by using the direct download links given here: Download Creative Cloud desktop app Let us know if this helps.

The computer is plugged into the internet with an ethernet cable and it is what it is.

Ive managed to install it originally and ran updates on Indesign a month or so ago with no trouble.

Its the actual desktop app update that has caused the trouble and is continuing to do so.

I also manage to uploaddownload reasonably big files every day with work but this installation of the desktop app is not working.

I dont think so that the installer file is corrupted as other customers have been able to install it successfully with the same link today.

Creative Cloud Free Trial 1

I think that the internal folders where Creative Cloud desktop app related files are stored could be corrupted, hence I would recommend performing a manual cleanup of the Creative Cloud Desktop app by following the steps given here: illustrator reinstalling free trial 1 day old Before installing the app again, please check and confirm if you can see any Adobe related entries in you systems hosts file, see: Resolve connection errors with Adobe Creative Cloud and Creative Suite applications ( I would recommend performing all the steps given in this help document so that we can be sure that you system is able to create connection with the Adobe servers) After this use this link to download the app and install it: Share the results with us, Hope this helps.

It turned out the problem was caused by an internet filter on the computer (one of those ones that blocks porn and stuff).

If you have anything like that on your computer, maybe thats the issue.

Is there really no one I can speak to on the phone just to sort this out.

I have marked you a personal message please check and respond to it.

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